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Consumer Insights

Food tribes: Fighting the good (food) fight

September 13 2018 / Kacha Azema

Think about the last time you went out to eat with friends, or the last time you invited someone to your home to share a meal. If there were more than three people in your group, I’ll bet one of them had a dietary restriction or food regimen that limited your dining options. And I’ll […]

Consumer Insights

Keeping fans in the stands

September 28 2017 / Alyssa Smith

Sports teams straddle the line of brand and entertainer, with most of their success depending on the unpredictable rise and fall of the season. They can always depend on their core band of brand loyalists to show up rain or shine, but is there a way to appeal to fair-weather fans on a cloudy day? […]

Consumer Insights

Takeout, carryout, and all things delivery

September 14 2017 / Alyssa Smith

As different delivery methods battle it out for who can grow the fastest, it’s no wonder about 20 percent of people in the US order food delivery at least once a week. Now, there’s no limit to what cuisine you can eat from the comfort of your own home any given night of the week […]

Consumer Insights

Loyalty programs worth the love

January 17 2017 / Sara Frey

Loyalty programs have been around forever, as has the question of whether we, as marketers, are making the most of this opportunity to retain our customers. The answer: Usually not. This week we take a look at restaurant loyalty programs with an eye on improving the customer experience and program effectiveness. How can your brand […]

Consumer Insights

Marketing innovations for 2017

January 2 2017 / Sara Frey

We’re taking a quick look back at 2016 and helping marketers plan for the year ahead in today’s episode of Branding Bites! Tune in to watch Shawn and Kacha share their insights into restaurant branding opportunities related to employee ambassadors, digital ordering, loyalty programs, and more. Rather read than watch? Check out the transcript below! […]

Consumer Insights

Food promotions that really deliver

December 7 2016 / Sara Frey

We explore the world of food promotions in this week’s episode of Branding Bites! Stay tuned as Shawn and Kacha share strategies for creating successful stunts, ads, and unexpected extras. Click play for their answers to questions including: What types of promotions drive the most sales for QSR, fast casual, eatertainment, and casual dining brands? […]

Consumer Insights

On McDonald's, Gilmore Girls & more

October 18 2016 / Sara Frey

In this episode of Branding Bites, our strategy director, Kacha Azema, and our design director, Shawn McConnell, sat down to share their insights on what’s happening in restaurant marketing this week. Tune in to see Kacha and Shawn answer topical questions including: Is McDonald’s goal of 5,000 pieces of content realistic for the rest of […]

Consumer Insights

Millennials + Food: A love affair

August 22 2016 / Alissa Kline

Millennials’ obsession with food is no mystery. You can see it on any and every social media channel, with photos tagged #foodporn and #onthetable and #nomnomnom. You can sense it in the rise of the term “foodie” (a term with which half of millennials identify1), and the barrage of new restaurants cropping up in your […]

Consumer Insights

Millennials + Travel

July 21 2016 / Drew Patrick

Millennials do things differently than other generations. And travel is at the top of that list. How do millennials decide on a destination? How do they book a trip? What do they do once they’ve arrived? And how can brands take advantage? If you’ve ever wondered how a millennial vacations, this is the infographic for […]

Consumer Insights

What cruise lines can do to woo millennials

July 5 2016 / Kacha Azema

Cruises have a reputation for attracting “the newly wed and the nearly dead” – not exactly the millennial sweet spot. But with current audiences (ahem) aging out, this $39.6 billion1 industry has its eye on the 18- to 34-year-old set. Currently, millennials make up just 7 percent2 of the cruise industry’s 24 million passengers, but that stat masks a […]

Consumer Insights

Get on the millennial bucket list without Harry or Hans

June 14 2016 / Tim Smith

Let’s face it: There’s undeniable appeal in flying a broom in a Quidditch match and knocking back a cold Butterbeer. And there’s no doubt many of us would endure long lines to experience Hans Solo-type g-forces while we pilot the Millennium Falcon through space and battle a swarm of TIE fighters. These are the types […]

Consumer Insights

Millennials + YouTube: rethinking the definition of “advertising”

June 7 2016 / Kacha Azema

Content on YouTube: funny cat videos, SNL clips, crazy humans doing OMG stunts. Advertising on YouTube: annoying pre-roll ads we can’t wait to skip.Or, if you’re a millennial, sometimes content and advertising are the same thing. YouTube is certainly killing it with millennials as an entertainment channel, reaching more 18- to 34-year-olds than any cable […]

Consumer Insights

Tesla’s Model 3 – A millennial game changer

May 23 2016 / Drew Patrick

On March 31st, Tesla CEO Elon Musk unveiled the Model 3, and in an instant, he changed the world as we know it. That night, he transformed the automotive industry, disrupted the traditional sales experience, and challenged perceptions about the millennial consumer. It was a pretty good day for the first affordable, 200-mile electric car. […]